Customer Support

Customer Service

Quality service is one of our core values here at RTA and we value customer feedback.  You can contact us through the following options below or email us at @email.

Call Center
Monday through Friday 8 a.m. - 5 p.m.
Saturday and Sunday 8 a.m. - 5 p.m.
Holidays 8 a.m. - 5 p.m.

(937) 425-8300 and select from the following options:

#1 – Bus Arrival and Travel Planning Information

#2 – RTA Connect and Customer Service

#3 – Lost and Found

Other Contacts:

RTA Certification Center
(937) 425-8444

Safety & Security
(937) 425-8335

RTA Maintenance
(937) 425-8639

Customer Advocacy Group
@email

RTA Staff Contacts

Robert Ruzinsky – Chief Executive Officer
4 S. Main Street Dayton, OH 45402
Phone: 937-425-8360
Email: @email


Roland Caldwell – Chief Transportation Officer
600 Longworth Street Dayton, OH 45402
Phone: 937-425-8620
Email: @email


Daron Brown – Chief Maintenance Officer
600 Longworth Street Dayton, OH 45402
Phone: 937-425-8630
Email: @email


Brandon Policicchio – Chief Customer & Business Development Officer
4 S. Main Street Dayton, OH 45402
Phone: 937-425-8330
Email: @email


Jessica Olson – Communications Manager
4 S. Main Street Dayton, OH 45402
Phone: 937-425-8352
Email: @email