Paratransit Service

The Paratransit Program offers door-to-door service to certified customers with disabilities who are unable to use regular fixed routes. This program covers all of Montgomery County and three-fourths of a mile of fixed-route services outside Montgomery County. Paratransit services are available upon completion of an application and certification assessment through the RTA Certification Center. The Americans with Disabilities Act (ADA) defines the following categories of eligibility:

• You are unable to independently board, ride or exit a fixed route bus, due to a disability.
• Due to impairment-related conditions you are prevented from traveling to or from a bus stop and therefore unable to complete the trip using a fixed route bus.
• You are unable to complete a trip using the fixed-route bus due to a combination of your disability and architectural and environmental.

Application Process

Customers must complete the ADA complementary paratransit service application process and successfully become eligible for these services.
Click the link below to download the Paratransit service application: 

Download

Hours of Operation

Monday - Sunday:     5 a.m. - 1 a.m.

Reservations

Seven Days a Week:    8:00 a.m. - 5:00 p.m. 
Customers can schedule rides no later than the day before and up to 7 days in advance.

To Schedule a Trip

By Phone:         937-425-8300
Online:       click here

For more information regarding online booking visit: https://youtu.be/8r7HeEkiSzE
Online booking manual can be found here: https://www.iriderta.org/media/180/download?attachment

More Information

For more information on the service, view the Paratransit Rider’s Guide: Click here