Satisfaction Survey

RTA Connect customers: We want to hear how we are doing!

From paratransit trip timeframes, to bus cleanliness and on-time performance, we are gathering information as part of a nationwide paratransit customer survey. Tell us how we're doing!

This nationwide customer survey effort is being spearheaded by The American Bus Benchmarking Group (ABBG). The information collected in the survey will help provide a comparative analysis of the paratransit bus rider experience nationwide. This is the FIRST survey administered exclusively for paratransit riders.

The survey is quick and easy to complete. 

Take the Survey Now!