ABBG Survey

RTA customers: We want to hear how we are doing!

From customer service, to bus cleanliness and on-time performance, we are gathering information as part of a nationwide customer survey. Tell us how we're doing!

This nationwide customer survey effort is being spearheaded by The American Bus Benchmarking Group (ABBG). The information collected in the survey will help provide a comparative analysis of the bus rider experience nationwide. 

The survey is quick and easy to complete. The survey runs April 13, 2026, through May 10, 2026. 

Take the Survey Starting April 13, 2026!